We are looking for a ServiceNow Architect to take part in our ServiceNow integration projects at our customers' sites. You will be working in a fast-growing field on all international markets.
Profile:
Engineering school degree or equivalent university degree
Fluent in written and spoken English, Arabic would be a plus
You are familiar with the ServiceNow tool standard (particularly the HR, SPM, SecOpss and FSM modules) and have a CTA (Certified Technical Architect) certification
You have at least 1 year's experience with ServiceNow, in Information Systems architecture, interface and API design and implementation
ITIL certification would be a plus
Your main tasks will be:
- Analyze and translate the business information and technical requirements of each project into architectural plans
- Conduct technical assessments of strategic and operational requirements in relation to ServiceNow platform architecture, platform capabilities and industry-leading practices
- Support and advise customers before and during project implementation
- Advise on platform evolution strategy and improve prospects of successful go-live and end-user adoption through effective platform strategies
Required qualities:
- Technical expertise and ability to translate business requirements into technical solutions
- Strong skills in designing and implementing platform operating models
- Sense of customer service
- Listening and communication abilities
- Ability to bring proposals forward and keep up to date with technological developments
- Dynamism and autonomy